Key Account Manager
To bolster our team, we are looking for you to fill the role of::
Key Account Manager (m/f/d)
Your responsibilities:
Support and development of existing customers as well as acquisition and retention of new customers
Creation of offers incl. preparation of the required documents as well as consistent follow-ups and reviews
Performing customer requirements analyses and explanation of the market and competitive situation
Organizing and supporting customer visits and trade fairs
Qualified contact person for challenging products and those requiring explanations from among the product portfolio of the defined product groups
Receiving and processing customer complaints
Your professional profile:
Completed studies (business administration) or apprenticeship as a clerk with the corresponding sales experience
Experience in supporting large customers is beneficial
Good MS Office skills and experience with merchandise management systems
Experience with standard sales methods and with customer acquisition as well as good knowledge of the market
High degrees of customer focus, service awareness and empathy
Structured, precise, proactive and efficient way of working
Negotiation skills and good grasp of written and spoken English
Self-starter, motivated and enjoys teamwork